MaGicTrip

www.magictrip.in, a mobile responsive travel website is powered by JC InfoSolutions, Chennai. The users can also access the features in Android apps. It's a registered travel company existing in accordance with the laws of the Republic of India. By accessing or using this website or using any of its services, you are agreed on the terms & conditions mentioned below, including any supplementary guidelines and future modifications.

MaGicTrip may change, alter or remove any part of these below written Terms & Conditions without any prior notice. Any changes done in this Terms & Conditions of use will be applicable the moment they are posted on the website. You need to re-check the "Terms & Conditions" link to be fully aware of the entire scenario.


Agreement between the Clients and MaGicTrip

While accessing, using, browsing or make booking through magictrip.in, users have to accept that they are agreed to the terms & conditions of our website. In case of any violation, JC InfoSolutions, Chennai & its subsidiaries (including magictrip.in) reserve all the rights for taking any legal actions against them.


Prices on the website

The price, which we offer on magictrip.in, is generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch /Dinner). It never comprises of any personal expenses or other additional charges like telephone calls, personal-man services, entrance fees of any monuments & liquor charges, etc.,


Mode of payments and Policies

To take the advantage of any travel facility or services through magictrip.in, you have to provide some part of your payment in advance. It gives you a tentative confirmation of the booking. The advance amount to pay can be decided by you. The amount may also depend on the kinds of services, you are going to avail.

Visa, Master & American Express card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code & confirmation of completion of transaction.

We also accept Bank Drafts, Cheque & cash in exceptional cases.


Use of this website

In case of your use of this website, you agree that:
1) You have the legal authority to create an obligatory legal requirement & enter into these Terms of Use.
2) You will use this website as per its Terms of Use.
3) You will use the website only to make lawful bookings for you or other person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms & Condition of the website
4) You will provide accurate information about every official document & other important details like name, age & DOB to the website in case of planning trip with it.
5) In case of any error or mistake in the process of information, you will be solely responsible for the same.
6) All information provided by you to this website should be accurate, updated & complete
7) If you have an online account with this website, you are advised to secure it with your login details, including login credentials & password. You will be entirely responsible for any use or misuse of your account.
8) MaGicTrip reserves the right to deny access to its website to anyone, at any time without notice & for any reason, including, but not restricted to, for violation of its Terms of Use.

Communication policies

1) On transacting with this website, you will receive an e-mail from MaGicTrip for the status of your transaction. The e-mail will be sent to the e-mail address provided by you & MaGicTrip is not responsible for the receipt of the supposed e-mail in your inbox. Please be careful in providing correct e-mail address.

2) In case of confirmations to be received by email; if you do not receive a confirmation of your booking/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our support team.

3) The client acknowledges that the SMS sent by MaGicTrip is an added facility for the convenience of the clients. It is not compulsory as per the law to provide SMS service alerts to the clients. If you don't receive any SMS for any reason, MaGicTrip is not liable for the same.

4) MaGicTrip is not responsible to provide information about any change in flight schedules, cancellation & status of airlines, hotel, bus, etc.,


Booking policies

The total price displayed on the website includes all applicable government taxes.

In case of increase in the fare in the issuance of Air ticket, due to airlines, miscalculation in amount due to server error & from the banks payment gateway issue then MaGicTrip reserves the right to cancel the ticket and forfeit the amount received as Cancellation charges. The difference of amount should be paid to MaGicTrip after the communications to avoid any discomfort.

You are required to pay the entire amount prior to the confirmation of your booking.

To get any infant's ticket issued, the age of infant must be below 2 yrs & make sure that they have valid proof-of-age documents when they are checking in, & remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you're booking. If the age of infant is 24 months or above then you need to book a separate booking as a child.

All the tickets/bookings issued to the client shall additionally be governed under the terms & conditions as laid out by the respective Airlines/service provider.

Stay, Cabs, Packages, Offers & Deals

As available in the website, offered rates may vary from time to time considering multiple factors. Therefore encouraging the clients to go thru the terms and conditions clearly during the time of reservation/booking. It's not applicable during peak season/blackout dates.

Cancellation & Refunds - are performed as per the NORM and decision of the respective hotels, cabs, transportation, service providers, etc., www.magictrip.in denies any liability that may arise in this regard.


Flight amendment and Cancellation policies

Every booking made with MaGicTrip is subject to cancellation charges levied by the airlines, which may vary with respect to flight operators & booking class. magictrip.in levies negligible amount of INR 225 per passenger/per sector for domestic air tickets as cancellation service charges.

Some bookings may be non-refundable as per the specific airline's policy.

Some bookings cannot be cancelled partially as per the specific airline's policy.

Cancellations can be made online or offline or by sending an email to MaGicTrip

We assist you in making various amendments for bookings. In few cases, you may be required to contact the airlines directly. Amendment charges are subject to change as per the policy of the airlines, which varies due to flight timings & booking class.

To cancel the tickets within 24 Hrs of the journey, MaGicTrip recommends client to contact directly to the Airlines & after that, send the cancellation request on our website for refunds.

In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charges as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request. In case of No Show the refund amount is entirely depends upon the airlines; MaGicTrip will refund the same amount to the client, which we receive from airlines in case of No Show.


Holidays amendment and Cancellation policies

For cancellations done prior to the 30 days or more of the date of departure, initial deposit amount or 25% of the tour cost (if full paid) will be deducted as cancellation charges.

For cancellations done between 29 days to 15 days prior to the date of departure, 50% of the tour cost will be deducted as cancellation charges.

For cancellations done between 14 days to 8 days of the tour, 75% of the tour cost will be deducted as cancellation charges

For cancellations done within 8 days of the tour, 100% cancellation charges will apply & you will receive no refunds.


Refund policies

MaGicTrip will process the refund only after receiving cancellation request/claim from the client/travel agent/corporate company through email.

Refund against the cancellation of air tickets will be credited directly in client's mode of payment after receiving the refund amount from the Airlines.

MaGicTrip will process refund within 48 hours, only after receiving it from the concerned Airlines/hotel/transportation/service providers.

Due to banking procedures, refund in credit cards may take duration of 72 hours while it may take 5 - 7 working days in case of net banking transactions. Please note convenience fee charged at the time of booking will not be refundable.


Refunds in cases where Airlines/Hotel is declared as insolvent or bankrupt

MaGicTrip shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolvent

The clients or corporate or agents shall not hold the MaGicTrip liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent.

On the basis of assurity given by airlines/hotels/service providers, MaGicTrip may sometimes refund amount to the client but MaGicTrip reserves the right to recover the refunded amount on event of Airlines/hotels getting shutted down/non-operational/bankrupt.


Copyright and Trademark

Products, services & contents displaying on magictrip.in are the properties of this website. Any unauthorized copy and use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concerned person/organisation/company.

MaGicTrip gives you a limited right to enter, explore, use & transact on its website. You agree not to misuse its materials & interrupt the operation of this website in any way. You understand that except for information, products/services supplied by MaGicTrip do not endorse any other information in anyway. You also understand that MaGicTrip does not assure that files available for downloading through this website will be free from any type of viruses.


Availability, Rules of Service

Many products & services displayed on the website may not be available for booking in your location or country. So, the reference to any such products & services on the website does not imply in your geographical location; products & services are also subject to availability and the company is not responsible if any product is unavailable or sold out.

Each product & service offered by the website is governed by the rules and regulations of the respective service providers. You are requested to refer their rules & regulations as well, before booking with us.


Visa Guidelines

Please carry a valid visa for the country you will be visiting or transiting through. Please double-check with the concerned airlines or embassy for all visa requirements.

Transmitted Material

Internet communications can't be completely private or secure. You understand that any message or information that you have sent to this website can be intercepted by others unless there is a special notice (for eg; credit card details) that is encrypted. Sending a message to MaGicTrip does not cause this website to have any special responsibility.

The copyright in the contents of this website belongs to MaGicTrip. Copying any part or all the contents of this website without the permission of MaGicTrip is not allowed except to the extent that such copying or printing is essential for the purpose of availing the paid services offered.


Offers, Contests and Interactions

This website may run contests that may need you to send the materials or information about yourself or to offer gifts/prizes. All the offers & contests running on this website have its own rules, which you need to read before getting agreed for participation.

Disclaimer and No Warranties

You acknowledge that MaGicTrip is a travel agency, which is not accountable for any 3rd party obligations due to pricing, quality, & all other instances. You particularly agree that use of the services & the website is at your solitary risk. It is your duty to assess the correctness, comprehensiveness & convenience of all advice, opinions, products, services and other information's provided on the website. We do not assure that the service will be uninterrupted or error-free.

MaGicTrip can make improvements and/or changes on its website at any point of time. MaGicTrip & its third party service providers, licensors, and partners do not guarantee or make any representations about the use or the results of the use of the services, the website or any reference websites in terms of correctness, accuracy, reliability, or otherwise.

You acknowledge that uninterrupted access or use of this website can be prevented by certain factors that are not in control including, unavailability of products & services, inoperability or interruption of the Internet or other telecommunications services or certain technical work carried out on this website. MaGicTrip will not be answerable for any loss or damage whatsoever arising out of or in connection with any ability/inability while using the website.


Hike in Tariffs and Taxes

We inform you on prior basis that after the finalization of the tour package rates, for any hike in entrance fees, fuel cost, guide charges, & other services, you can be charged as extra.

If government revises some taxes on travel services, clients are liable to pay that extra amount.


General Terms

magictrip.in, as being a reputed & responsible travel agency, provides you the best possible information about the hotels, airlines, transportation, railways & more travel products. However, it is advised to all the clients to make a personal inquiry to avoid any confusion/mess.

We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.

We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures. We are also not accountable for any human error that gone unnoticed by the clients & our executives.


Credit policy for Travel Agents

If any travel agent avails services from the company using credit facility from the company & fails to clear the credit in certain days, magictrip.in can take legal action against him. In such cases, they are charged some interest rates that can be decided by the company itself. Firm lawful steps can be taken, if any cheating is found by the travel agent.


MaGicTrip